GV31 Portable mini projector
Reason for Recall / Hazard
The built-in battery may overheat during normal usage and pose a fire risk.
Product Description & Identification
Reason / Defects: The built-in battery may overheat during normal usage and pose a fire risk. Hazards: Risk of serious burn injury and property damage if the battery overheats and catches fire. Incidents have occurred. What to do: Stop using the projector immediately and check the serial number. Contact BenQ to arrange to return the product for either: a free replacement with an upgraded GV32 model projector; or to have the battery replaced and firmware updated on the affected GV31 model projector. Contact BenQ Australia for more information or need further assistance relating to this recall. Contact BenQ Australia Pty Ltd Call: 1300 130 336 between 9am and 5:30pm AEST Monday to Friday Email: BQauService@BenQ.com Visit: https://www.benq.com/en-au/support/repair-service/gv31-recall-notification.html
Affected Products
Portable personal mini projector with battery. Please see attached list of affected serial numbers.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 1f0dbea8-22c9-40bf-bbd6-61a51ec2892c |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/gv31-portable-mini-projector |
| Pub Date | Fri, 05 Jun 2026 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Projector.gif?itok=nEcOBP0o |
Overview
- Risk Level["Smart and interconnected devices","Home electrical appliances"]
- DistributionAustralia