Google Pixel 4a smartphone
Reason for Recall / Hazard
The battery may overheat. An automatic firmware update to Android 13 was rolled out to Pixel 4a devices in Australia on 8 January 2025. Google advises that the firmware update provides new battery management features that mitigate the risk of overheating.
Product Description & Identification
Reason / Defects: The battery may overheat. An automatic firmware update to Android 13 was rolled out to Pixel 4a devices in Australia on 8 January 2025. Google advises that the firmware update provides new battery management features that mitigate the risk of overheating. Hazards: An overheating battery could pose a risk of fire and/or burns to a user. What to do: Submit a request here to find out if your device is impacted. Check that your device has received the firmware update to Android 13. This issue does not affect all Pixel 4a devices. If your device is impacted by the issue, the new battery management system will be activated. If your device is not impacted by the issue, the firmware update will have no impact on battery management and the device will perform the same as before. You do not need to return your device to mitigate the safety issue. Google advises that the firmware update mitigates the safety issue. Once the firmware update has been installed, you can continue using your device. You may be eligible for an appeasement from Google. You can check your appeasement eligibility here . Important message from the ACCC to consumers: Consumers may exercise their rights to a remedy in accordance with the consumer guarantees , which may entitle them to a refund or replacement.
Affected Products
Google Pixel 4a smartphone.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | e9ed67ac-ab76-4aaf-9238-efb0ac939611 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/google-pixel-4a-smartphone |
| Pub Date | Fri, 07 Mar 2025 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Image%20-%20Google%20Pixel%204a%20smartphone.jpg?itok=__L4fkLl |
Overview
- Risk Level["Lithium-ion batteries","Phones, cameras and accessories"]
- DistributionAustralia