Home/Recalls/NHTSA-25V870000
NHTSAEQUIPMENT ADAPT...

Gillig, LLC - Wheelchair Restraint Retractor May Not Lock

Published: December 16, 2025Recall ID: 25V870000Category: vehiclesCountry: US

Reason for Recall / Hazard

An unsecured wheelchair can move during transit, increasing the risk of injury.

Product Description & Identification

Gillig, LLC (Gillig) is recalling certain 2025 Low Floor transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Affected Products

Wheelchair Restraint Retractor May Not Lock

Additional Source Details

FieldValue
SubjectWheelchair Restraint Retractor May Not Lock
Nhtsa id25V870000
ComponentEQUIPMENT ADAPTIVE/MOBILITY
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=25V870000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveNo
ManufacturerGillig, LLC
Defect summaryGillig, LLC (Gillig) is recalling certain 2025 Low Floor transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Completion rate50.00
Corrective actionGillig will work with Q'Straint to replace the retractors, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
Consequence summaryAn unsecured wheelchair can move during transit, increasing the risk of injury.
Potentially affected4
Report received date2025-12-16T00:00:00.000
Fire risk when parkedNo

Overview

  • Recalling FirmGillig, LLC
  • Risk LevelEQUIPMENT ADAPTIVE/MOBILITY
Official Agency Alert